A drain backed up into our lower-level bathroom, the worst kind of water. They contained it, hauled out what was ruined, disinfected everything, and the smell was gone.
24/7 sewage cleanup
Sewage & Black Water Cleanup in Stamford, CT
A sewer or drain backup is Category 3 black water that is not safe to touch. Our Stamford teams contain it, remove it, disinfect, and deodorize the space, 24/7.
(475) 264-5097Tap our 24/7 Stamford dispatch
Licensed & insured
IICRC certified
4.9 · 87 reviews
Response45 to 75 min
Water classCategory 3 black water
SafetyContain, remove, disinfect
DispatchOpen 24/7/365, live pickup
Reviews
What Stamford says about our sewage and black water cleanup work
Sewer backup in the basement during a storm. They showed up in full gear, treated it as the hazard it was, and left it clean and dry. Would not have touched it myself.
Why choose us
Why Stamford calls us first for sewage and black water cleanup
On-site in 45 to 75 minutes
A person answers 24/7 and the nearest team rolls the moment you call, day or night, across Stamford and lower Fairfield County.
IICRC-certified technicians
Trained crews with pumps, air movers, and moisture meters who dry to a verified standard, not a mop and a fan.
We bill your insurer
We document the loss with photos and readings and work with your carrier directly, so the paperwork is not on you.
Deep local knowledge
Coastal surge, high water tables, older basements, and hard winters. We know how water moves in a Fairfield County home.
What to do right now
What to do about sewage and black water cleanup in Stamford before we arrive
The first minutes decide how much you lose. Before a team arrives:
- Keep people and pets away from the sewage water
- Do not touch or try to clean it without protective gear
- Turn off the HVAC so it does not spread odor and contaminants
- Stop using drains and toilets on that line
- Call us and let a team in protective gear handle it safely
Cost & insurance
What does sewage and black water cleanup cost in Stamford, CT?
In Stamford, CT, sewage and black water cleanup typically runs $2,000 to $9,000, depending on the area affected, how much porous material must be removed, and the extent of disinfection needed.
Contained backup
$2,000 to $4,000
A small Category 3 backup, containment, removal, disinfection, and drying.
Room or basement
$4,000 to $9,000
A larger backup with material removal, full disinfection, and drying.
Major contamination
$9,000 and up
Widespread black water with heavy demolition and rebuild.
Want a number first? Try the Water Damage Cost Calculator for a Stamford range, then call for an exact, on-site scope. We bill your carrier directly.
How it works
How we handle sewage and black water cleanup in Stamford
01
Call & dispatch
A person answers 24/7 and the nearest Stamford team rolls with pumps, air movers, and moisture meters.
02
Assess & contain
We find the source and the full reach of the water, including what soaked into subfloor, basement, and wall cavities.
03
Extract & dry
We pull the standing water, then run air movers and dehumidifiers to a verified dry standard, not just the surface.
04
Verify & bill
We log moisture readings until the structure is dry, then document the loss and bill your carrier directly.
A sewage or drain backup is the one water loss you should never clean up yourself. It is Category 3 black water, carrying bacteria and pathogens, and it contaminates everything porous it touches. In Stamford it shows up as a backed-up floor drain in a basement, an overwhelmed sewer line during heavy rain, or a failed ejector pump in a lower-level bathroom. Our teams arrive in protective gear, contain it, remove it safely, and disinfect and deodorize the space so it is truly safe again.
What sewage cleanup involves
Black water is handled to a strict safety standard, not just mopped up:
- Contain the affected area to stop cross-contamination to clean parts of the home
- Extract the sewage and remove porous materials that cannot be disinfected, like carpet, pad, and drywall
- Clean and disinfect every hard surface with professional antimicrobials
- Dry the structure to a verified reading and deodorize so the smell is gone, not masked
Where the backup also flooded a lower level, we combine this with basement flooding cleanup, and where it came in with storm water, with flood damage cleanup.
Why black water is not a DIY job
Sewage exposure is a real health risk, and the contamination spreads further than it looks:
- It soaks into porous materials that then have to be removed, not cleaned
- It leaves bacteria on every surface it touched, which need proper disinfection
- The odor lingers in materials and the air until the source is fully removed and treated
The CDC guidance on flood and sewage water explains the health risks, and the EPA flooding resources cover safe cleanup and disposal.
Sewage backing up in your Stamford home? Do not touch it. Call now and a team handles it safely, 24/7.
☎ Call (475) 264-5097Making the space safe again
We do not call a sewage job done until the area is disinfected, dried to a verified reading, and the odor is gone. We document the loss for your carrier and, where a drain or ejector pump failed, coordinate the plumbing repair so it does not back up again.
Stay out of the affected area
Keep people and pets away from sewage water, do not run the HVAC (it spreads contaminants and odor), and do not attempt to clean it with household products. Wait for a team with the right gear and disinfectants.
A drain backed up into our lower-level bathroom and it was the worst kind of water. They contained it, hauled out what could not be saved, disinfected everything, and the smell was completely gone. Handled it like the health hazard it was.
Yolanda R. · East Side · June 2026
Service area
From downtown Stamford across lower Fairfield County
Seated on Washington Boulevard, we respond across every Stamford ZIP, day or night.
Seated on Washington Boulevard in downtown Stamford, our teams cover the whole city, day or night, and reach most homes in 45 to 75 minutes.
We serve Stamford, Greenwich, Old Greenwich, Cos Cob, Riverside, Darien, New Canaan, and Norwalk.
See every neighborhood and ZIP we serveWater damage in Stamford or lower Fairfield County? (475) 264-5097
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FAQ
Sewage and Black Water Cleanup questions, answered
Water in your property right now?
Do not wait for the FAQ. A Stamford team is standing by 24/7.
(475) 264-5097 Call nowIs sewage water dangerous?
Yes. A sewer or drain backup is Category 3 black water carrying bacteria and pathogens. It is a genuine health risk, should not be touched without protective gear, and needs professional containment, removal, and disinfection, which is why we recommend calling rather than cleaning it yourself.
What has to be thrown away after a sewage backup?
Porous materials that soaked up the contamination, such as carpet, pad, drywall that wicked it up, and saturated insulation, generally have to be removed and disposed of. Hard, non-porous surfaces can be cleaned and disinfected. We save what is safe and remove what is not.
Can you get rid of the sewage smell?
Yes. The odor comes from the contaminated materials and residue, so once we remove the source, disinfect every surface, dry the structure, and treat the air, the smell is gone rather than masked. Deodorizing is part of every black water job.
Why did my drain back up?
Common Stamford causes are an overwhelmed municipal sewer during heavy rain, a blockage or root intrusion in the line, or a failed ejector pump in a below-grade bathroom. We handle the cleanup and coordinate the plumbing repair so it does not repeat.
Is sewage cleanup covered by insurance?
Sewer and drain backup is often excluded from a standard homeowner policy unless you carry a specific backup endorsement, which many Stamford homeowners add. We document the loss clearly so you can see what your policy covers.
How fast can you respond to a sewage backup?
We answer 24/7 and reach most of Stamford in 45 to 75 minutes. Black water should be contained fast because it spreads and the contamination sets in, so call as soon as you see or smell a backup.
24/7 emergency dispatch
A Stamford team is standing by
Water sitting means damage spreading. Call Star Flood Cleanup & Restoration and a team is on the way, 45 to 75 minutes out across lower Fairfield County.
(475) 264-5097Call now, a Stamford team picks up day or night
Star Flood Cleanup & Restoration
1010 Washington Blvd, Stamford, CT 06901
(475) 264-5097
Open 24 / 7 / 365